Tokenized Authenticator app does not start on Android 10

1

I want to use an old-ish phone as authenticator, it runs Android 10, but the Tokenized App does not even start, only displays the Tokenized logo.

2

Device is OnePlus 5T

3

Hi Ekse, sorry you’re having trouble getting the Tokenized app to run on your phone. We have tested the app on more recent Android 10 devices with no problems. I suspect the OnePlus 5T, being a more than 5-year-old device, is not providing the app access to the hardware-backed security features that we need to adequately protect your signing key. I will look into whether we can improve the information we’re presenting about whether devices are supported or not, but unfortunately the only solution I can offer you for getting Tokenized running is to try a more recent device.

4

Ok, thank you, but just fyi I also tested it on a OnePlus3T, running Android 9, and it worked.

5

Do you happen to have a list of devices which you have tested successfully?

6

Now tried a Motorola phone, Moto E13, so pretty recent, running Android 13, and the Tokenized app doesn’t even show in the app store. I suspect this has smthg todo with the device.
Can you recommend a cheap phone to use for the Tokenized Authenticator? I want to have a separate device only for the purpose of authentication.

7

Thanks, Ekhard. All sorted via DM on Telegram.